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# Novitates

IT Solutions

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## Posts

- [Blogs](https://novitatestech.com/blogsold/) - Blogs April 6, 2026 The Human-AI Partnership: Why BFSI’s Best Customer Service Model Is ‘Digital First, Not Digital Only’ Read More March 20, 2026 Agentic AI in Banking Customer Service: From 23% Scaling Today to Industry Standard by 2027 Read More March 16, 2026 The Hidden Cost of Fragmented Commerce Read More March 12, 2026
- [The Human-AI Partnership: Why BFSI's Best Customer Service Model Is 'Digital First, Not Digital Only'](https://novitatestech.com/human-ai-partnership-in-bfsi-customer-service/) - Human AI Partnership in BFSI enables digital first, not digital only service. Discover how banks blend AI and human touch for better customer outcomes.
- [The $5 Trillion Agentic Commerce Revolution: Is Your Commerce Infrastructure Ready for 2030?](https://novitatestech.com/agentic-commerce-in-cloud-commerce/) - Agentic commerce in cloud commerce uses AI agents to automate buying, optimize journeys, and transform digital commerce infrastructure for 2030.
- [The Autonomous Service Era: Why 80% of BFSI Customer Issues Will Be Resolved Without a Human by 2029](https://novitatestech.com/autonomous-bfsi-service-2029/) - Autonomous BFSI Service 2029 is transforming customer experience, with AI expected to resolve 80% of banking and financial service issues autonomously.
- [The $15 Trillion Shift: How AI Agent Intermediation Will Reshape BFSI Customer Relationships by 2028](https://novitatestech.com/ai-agent-intermediation-in-bfsi-2028/) - AI Agent Intermediation in BFSI will reshape customer relationships by 2028, driving a $15 trillion shift. Learn what BFSI must do to stay ahead.
- [Why 30% of Fortune 500 Companies Will Offer Service Through a Single AI Channel by 2028 — And What BFSI Must Do Now](https://novitatestech.com/single-ai-channel-in-bfsi-2028/) - Single AI Channel in BFSI is reshaping service by 2028 as 30% of Fortune 500 adopt it. Learn what BFSI must do now to stay competitive and future ready.
- [Agentic AI in Banking Customer Service: From 23% Scaling Today to Industry Standard by 2027](https://novitatestech.com/agentic-ai-in-banking-customer-service-2027/) - Agentic AI in Banking Customer Service is scaling from 23% adoption today to industry standard by 2027. Learn how banks must adapt now.
- [Reinventing Global KYC — Banking Without Borders](https://novitatestech.com/reinventing-global-kyc-banking-without-borders/) - Reinventing Global KYC — Banking Without Borders Compliance is no longer a regional requirement. It is a global operating model.Financial institutions operating across multiple jurisdictions face a common reality: fragmented KYC systems, inconsistent onboarding workflows, siloed data environments, and escalating regulatory scrutiny. When customer information lives in disconnected systems across 40+ countries, compliance becomes reactive
- [Customizing Pega UI: Building a Tailored Component](https://novitatestech.com/customizing-pega-ui-building-a-tailored-component/) - IntroductionIn Pega applications, standard UI components sometimes require customization to meet specific business needs. This guide walks through the creation of a custom phone number control that displays the corresponding country flag alongside the entered phone number. By following this step-by-step approach, you can seamlessly integrate a customized component into your Pega environment.Steps to Develop
- [Cloud Computing: Powering the Next Wave of Digital Transformation](https://novitatestech.com/cloud-computing-powering-the-next-wave-of-digital-transformation/) - Cloud Computing: Powering the Next Wave of Digital Transformation Cloud computing has become the foundation of modern IT, enabling businesses to innovate faster, scale efficiently, and enhance security. As organizations shift from traditional on-premise infrastructure to cloud-native architectures, they unlock new levels of agility and automation.With AI-driven cloud operations, quantum computing advancements, and decentralized cloud
- [Building a Case link in Email body for Constellation application](https://novitatestech.com/building-a-case-link-in-email-body-for-constellation-application/) - Introduction As part of embedding a work case link in email, with Theme-Cosmos we have OOTB rules helping us with Correspondence fragments which dynamically generate the link. However, with constellation the same approach might not work in a full-fledged manner leading to various anomalies. This is due to the reason that Constellation apps support semantic URLs by
- [AI in Business: Transforming Businesses Across Every Industry](https://novitatestech.com/ai-in-business-transforming-businesses-across-every-industry/) - AI in Business: Transforming Businesses Across Every Industry Artificial Intelligence (AI) is no longer a futuristic concept—it is a fundamental driver of business transformation across industries. From automating workflows to enhancing customer experiences and optimizing decision-making, AI is enabling businesses to scale, innovate, and improve efficiency like never before.With AI adoption accelerating, companies leveraging AI-powered
- [Localization in Pega Constellation](https://novitatestech.com/localization-in-pega-constellation/) - IntroductionLocalization involves adapting internationalized software to a specific region or language by adding locale-specific components and translating text. Pega Constellation enhances this process, offering improved UI text translation capabilities with reduced effort. However, its generative AI-driven localization introduces some limitations that require careful consideration to align with business application needs.BackgroundA new rule type, Localization (Rule-UI-Localization),
- [Enhancing User Experience with Search and Select in Pega 24.2](https://novitatestech.com/enhancing-user-experience-with-search-and-select-in-pega-24-2/) - IntroductionIn Pega Constellation 24.2, the Search and Select pattern enables users to quickly find and select records from large datasets by typing keywords instead of scrolling through long lists. This improves data accuracy, enhances productivity, and delivers a more user-friendly interface.This guide walks through implementing the Search and Select pattern, its advantages, and best practices
- [Modernizing Core Banking Without Disruption](https://novitatestech.com/modernizing-core-banking-without-disruption/) - Modernizing Core Banking — Without Disruption Core banking modernization is often perceived as high-risk. And for good reason.Legacy BPM solutions tightly coupled to front-end systems create brittle architectures. When business rules are embedded deep within code layers, even minor regulatory updates trigger cascading technical changes.A leading ANZ-region bank faced precisely this challenge .The institution needed
- [Insurance in the Age of Digital Signing — From Manual Friction to Seamless Trust](https://novitatestech.com/insurance-in-the-age-of-digital-signing-from-manual-friction-to-seamless-trust/) - Insurance in the Age of Digital Signing — From Manual Friction to Seamless Trust In insurance, trust is everything. But trust erodes when processes are slow, manual, and error-prone.A US-based financial services holding company providing life insurance, annuity, and supplemental health products faced mounting operational pressure . Compliance laws required next-generation front-office and back-office digital
- [View Multi-Level Data in Pega Constellation](https://novitatestech.com/view-multi-level-data-in-pega-constellation/) - IntroductionDisplaying multi-level data is a common requirement in business applications. This article explores how to achieve that within Pega Constellation, focusing on a use case where users are selected via the Search and Select pattern, saved into an embedded page property, and displayed in a two-level structure:List of users selected on a caseList of challan
- [The Future of Insurance is Smart: From Risk Prediction to Personalized Policies](https://novitatestech.com/the-future-of-insurance-is-smart-from-risk-prediction-to-personalized-policies/) - The Future of Insurance is Smart: From Risk Prediction to Personalized Policies Insurance is no longer just about protection—it’s about prediction, personalization, and proactive service. As the industry navigates digital disruption, traditional risk models are being replaced by real-time data, AI-powered analytics, and hyper-personalized experiences.This transformation isn’t just changing how insurers operate—it’s reshaping customer expectations.
- [From Legacy Workflow Chaos to Agile Global Operations](https://novitatestech.com/from-legacy-workflow-chaos-to-agile-global-operations/) - From Legacy Workflow Chaos to — Agile Global Operations Enterprise complexity increases exponentially over time.One international development institution managed over 60 highly complex workflows .Built on legacy systems, configuration changes required months to reach production.This lag hindered decision-making and delayed capital project approvals.The Challenge of Workflow SprawlLarge institutions accumulate:Ad-hoc process configurationsInconsistent notification frameworksRedundant approval stepsPoor
- [Unified Configuration Management in Pega: Leveraging Configuration Sets](https://novitatestech.com/unified-configuration-management-in-pega-leveraging-configuration-sets/) - IntroductionConfiguration Settings in Pega Infinity 24.2.1 offer a unified framework that blends the capabilities of Application Settings, Dynamic System Settings (DSS), and custom configuration implementations. These are grouped into Configuration Sets, simplifying application behavior management and reducing development overhead.This article explores how Configuration Sets streamline parameterization, reduce the need for custom rule overrides, and speed
- [Streamlining Operations in the Automation Age: From Generative AI to Robotic Precision](https://novitatestech.com/streamlining-operations-in-the-automation-age-from-generative-ai-to-robotic-precision/) - Streamlining Operations in the Automation Age: From Generative AI to Robotic Precision Modern enterprises are under relentless pressure to operate faster, leaner, and smarter. To compete in a digitally disruptive landscape, organizations are no longer asking if they should automate—but how far automation can take them. From generative AI to robotic precision, automation services are
- [From Reactive to Predictive: Transforming Healthcare Through Innovation](https://novitatestech.com/from-reactive-to-predictive-transforming-healthcare-through-innovation/) - From Reactive to Predictive: Transforming Healthcare Through Innovation Healthcare is undergoing a fundamental shift—from a system that reacts to illness, to one that predicts and prevents it. At the heart of this transformation is a wave of technological innovation reshaping how care is delivered, monitored, and experienced.What was once limited to hospital walls is now
- [Scaling Enterprise RPA in eCommerce — Automation That Actually Scales](https://novitatestech.com/scaling-enterprise-rpa-in-ecommerce-automation-that-actually-scales/) - Scaling Enterprise RPA in eCommerce— Automation That Actually Scales Automation is easy to deploy. Scaling it is the real challenge.An American eCommerce multinational managing order routing, payment processing, fulfillment, and analytics deployed Pega RPA for robotic desktop automation . However, the platform struggled under the load of 4,000+ agents.Frequent performance issues created operational instability.The Enterprise
- [The Future of Enterprise AI is Agentic: Transparent, Auditable, and Fast](https://novitatestech.com/the-future-of-enterprise-ai-is-agentic-transparent-auditable-and-fast/) - The Future of Enterprise AI is Agentic: Transparent, Auditable, and Fast Enterprise AI is entering a new phase—one where intelligent agents don’t just respond but reason, plan, act, and self-reflect. This is the promise of Agentic AI: a new frontier where AI systems are no longer passive tools but proactive collaborators capable of making complex
- [Patient-Centric Pharma Platforms — Designing Lifecycle Intelligence](https://novitatestech.com/patient-centric-pharma-platforms-designing-lifecycle-intelligence/) - Patient-Centric Pharma Platforms — Designing Lifecycle Intelligence Healthcare transformation demands more than data collection. It demands lifecycle orchestration.A multinational pharmaceutical company required an integrated platform that unified healthcare professionals, marketing teams, medical teams, and patient lifecycle insights .The objective was clear:Enable integrated patient journey mappingConnect medical activity data from diverse systemsProvide actionable insights across stakeholdersThe
- [NovaVerse: Building the Intelligent Agentic Ecosystem for the Enterprise](https://novitatestech.com/novaverse-building-the-intelligent-agentic-ecosystem-for-the-enterprise/) - NovaVerse: Building the Intelligent Agentic Ecosystem for the Enterprise As enterprises move beyond chatbots and copilots, the next wave of AI transformation is being shaped by Agentic AI — autonomous, goal-driven systems capable of decision-making, planning, and executing tasks with minimal human input. But scaling this new intelligence across business functions requires more than just
- [Tooltips and Calculated Fields in Pega Constellation: Enhancing User Experience and Logic](https://novitatestech.com/tooltips-and-calculated-fields-in-pega-constellation-enhancing-user-experience-and-logic/) - Pega Constellation provides declarative, user-friendly configuration options to build modern UI experiences. Two such features Tooltips and Calculated Fields enhance usability and efficiency without relying on traditional section-based customization. This article explores how to implement tooltips, set up calculated fields, and examines button alternatives in Constellation.Tooltips in ConstellationTooltips are used to provide additional information or
- [Credit Risk Modernization — Why Assessment Comes Before Upgrade](https://novitatestech.com/cloud-commerce-at-global-reach-why-enterprises-are-turning-to-pega-2/) - Credit Risk Modernization — Why Assessment Comes Before Upgrade Many enterprises attempt upgrades without understanding technical debt.A financial services organization operating on Pega 7.4 required modernization .A comprehensive four-week assessment uncovered:860 outdated rules12 integration points280+ methodsGuardrail compliance issuesNeed for containerized deployments for newer versionsWhy Assessment Is StrategicModernization requires:Application stack reviewArchitectural diagram validationDatabase infrastructure inspectionGuardrail compliance
- [Public Sector Workflow Governance — Standardization That Drives Impact](https://novitatestech.com/public-sector-workflow-governance-standardization-that-drives-impact/) - Public Sector Workflow Governance — Standardization That Drives Impact Public sector and development institutions manage highly complex approval workflows. One international institution handled over 60 complex processes, many built on legacy systems . Configuration changes required three months. After modernization: Workflow configuration reduced to under two weeks 50% reduction in development effort Standardized approval catalogs
- [Creating and Displaying Insights from External and Internal Data on Landing Pages in Pega](https://novitatestech.com/creating-and-displaying-insights-from-external-and-internal-data-on-landing-pages-in-pega/) - IntroductionIn Pega Constellation, Insights allow users to extract meaningful information from internal and external data and visualize it on Landing Pages. Whether you’re working with OOTB data pages, joined tables, or external REST data sources, this article guides you through all supported approaches, limitations, and workarounds to build insights in Pega 24.2.1.Showing Insights Using OOTB
- [Beyond Bots: How AI and Automation Are Shaping the Future of Intelligent Enterprises](https://novitatestech.com/beyond-bots-how-ai-and-automation-are-shaping-the-future-of-intelligent-enterprises/) - Beyond Bots: How AI and Automation Are Shaping the Future of Intelligent Enterprises The lines between artificial intelligence and automation are blurring—and that’s a good thing. As modern enterprises pursue speed, accuracy, and scalability, they’re increasingly turning to the combined power of AI and automation to build intelligent systems that go beyond basic task execution.This
- [Transforming Healthcare: The Impact of AI on Patient Outcomes and Operational Efficiency](https://novitatestech.com/transforming-healthcare-the-impact-of-ai-on-patient-outcomes-and-operational-efficiency/) - Transforming Healthcare: The Impact of AI on Patient Outcomes and Operational Efficiency Artificial Intelligence (AI) is transforming healthcare from a reactive, treatment-centric model into a predictive, personalized, and preventive ecosystem. As global healthcare systems grapple with rising costs, workforce shortages, and increasing patient expectations, AI emerges as a powerful tool to enhance diagnostics, streamline operations,
- [The AI-Cloud Convergence: Accelerating Digital Transformation at Scale](https://novitatestech.com/the-ai-cloud-convergence-accelerating-digital-transformation-at-scale/) - The AI-Cloud Convergence: Accelerating Digital Transformation at Scale As enterprises scale their digital journeys, the convergence of AI and Cloud technologies is emerging as a powerful force for transformation. Individually, both technologies drive efficiency, agility, and innovation. Together, they reshape the very foundation of enterprise operations, enabling intelligent, adaptive, and scalable systems that continuously learn
- [Custom DX Components Store](https://novitatestech.com/custom-dx-components-store/) - While Pega Constellation offers a powerful, model-driven UI framework with a growing suite of components, there are times when specific business needs or user experience expectations call for something more tailored. In such cases, custom DX components can help bridge that gap—especially when your team includes seasoned React developers who are comfortable building modular, reusable
- [The Future of Enterprise AI is Agentic: Transparent, Auditable, and Fast](https://novitatestech.com/the-future-of-enterprise-ai-is-agentic-transparent-auditable-and-fast-2/) - The Future of Enterprise AI is Agentic: Transparent, Auditable, and Fast Enterprise AI is evolving beyond predictive analytics and task automation into something far more transformative, Agentic AI. Unlike traditional AI systems that rely heavily on human prompting, Agentic AI systems are autonomous agents capable of setting goals, reasoning through tasks, making decisions, and interacting
- [Subclass-based Case Creation with Unique Prefix in Pega Constellation](https://novitatestech.com/subclass-based-case-creation-with-unique-prefix-in-pega-constellation/) - As enterprise applications scale, it’s common to manage different types of work under a unified case architecture while still requiring distinct behavior for routing, reporting, or identifier conventions. Pega Constellation supports this need through subclass-based case instantiation — allowing developers to create work objects in specialized subclasses while retaining a centralized case design in the
- [Agentic Process Fabric: Weaving AI Agents into the Core of Enterprise Operations](https://novitatestech.com/agentic-process-fabric-weaving-ai-agents-into-the-core-of-enterprise-operations/) - Agentic Process Fabric: Weaving AI Agents into the Core of Enterprise Operations Enterprise AI is evolving rapidly—from isolated use cases to intelligent ecosystems powered by goal-driven agents. The next leap in this journey is the emergence of the Agentic Process Fabric: a new architectural paradigm that empowers AI agents to operate collaboratively across applications, systems,
- [Voice AI & Customer Service Simulation: Redefining Enterprise Support with Conversational Intelligence](https://novitatestech.com/voice-ai-customer-service-simulation-redefining-enterprise-support-with-conversational-intelligence/) - Voice AI & Customer Service Simulation: Redefining Enterprise Support with Conversational Intelligence As enterprises move toward intelligent automation, one area witnessing a radical shift is customer service. Traditional support channels are evolving into intelligent, real-time conversational experiences powered by Voice AI and simulation technologies.From handling thousands of customer queries simultaneously to training both humans and
- [Legacy Modernization with GenAI: How Pega’s GenAI Blueprint Transforms Technical Debt into Enterprise Agility](https://novitatestech.com/legacy-modernization-with-genai-how-pegas-genai-blueprint-transforms-technical-debt-into-enterprise-agility/) - Legacy Modernization with GenAI: How Pega’s GenAI Blueprint Transforms Technical Debt into Enterprise Agility Legacy systems are the workhorses of enterprise IT have powered critical operations for decades. But today, they’re often the biggest bottlenecks to agility, scalability, and innovation. From COBOL-based applications to siloed data architectures, the burden of technical debt has never been
- [The Complete Modernization Roadmap — From Legacy to Cloud-Ready Intelligence](https://novitatestech.com/the-complete-modernization-roadmap-from-legacy-to-cloud-ready-intelligence/) - The Complete Modernization Roadmap — From Legacy to Cloud-Ready Intelligence Modernization is a journey:Assess → Evaluate → Deliver → Update → Implement → EvolveA structured roadmap includes:Application stack reviewIntegration mappingDatabase infrastructure validationTechnical debt remediationMigration to Pega Cloud and Infinity ’23Backlog feature modernizationMulti-year ROI roadmap designWhy Enterprises Fail ModernizationThey focus on version upgrade instead of architectural
- [AIaaS: The Scalable Future of Enterprise AI](https://novitatestech.com/aiaas-the-scalable-future-of-enterprise-ai/) - AIaaS: The Scalable Future of Enterprise AI Artificial Intelligence has moved from experimentation to execution—and enterprises can no longer afford slow, siloed, or resource-intensive AI deployments. That’s where AI-as-a-Service (AIaaS) is changing the game.With AIaaS, organizations can leverage cutting-edge AI capabilities—such as GenAI, natural language processing, computer vision, and intelligent automation—without having to build everything
- [From Insight to Automation: How Process Mining and RPA Are Powering the Next Era of Operational Excellence](https://novitatestech.com/from-insight-to-automation-how-process-mining-and-rpa-are-powering-the-next-era-of-operational-excellence/) - From Insight to Automation: How Process Mining and RPA Are Powering the Next Era of Operational Excellence As enterprises race toward efficiency, two technologies have emerged as indispensable partners in transformation: Process Mining and Robotic Process Automation (RPA). While RPA drives automation by mimicking human tasks, Process Mining provides the x-ray vision enterprises need to
- [From Reactive to Proactive: The AI Driven Future of Cybersecurity](https://novitatestech.com/from-reactive-to-proactive-the-ai-driven-future-of-cybersecurity/) - From Reactive to Proactive: The AI Driven Future of Cybersecurity Cyberattacks are evolving at an unprecedented pace, becoming more targeted, stealthy, and relentless. Traditional reactive security models that rely on known signatures and post breach remediation are no longer enough.Enter AI driven cybersecurity, which is transforming how organizations protect their digital ecosystems by shifting from
- [Localization in Custom DX Component](https://novitatestech.com/localization-in-custom-dx-component/) - IntroductionAs part of Pega Constellation development, most of the time, we are advised to use Pega OOTB UI components, for which localization can be configured with minimal effort. However, for a few advanced or custom UI requirements that are not available or suitable in OOTB, we can implement Custom DX components. In such cases, localization
- [The Automation Advantage: Harnessing AI, RPA, and Smart Systems for the Future of Work](https://novitatestech.com/the-automation-advantage-harnessing-ai-rpa-and-smart-systems-for-the-future-of-work/) - The Automation Advantage: Harnessing AI, RPA, and Smart Systems for the Future of Work Automation has moved from being an operational efficiency tool to becoming the engine of enterprise transformation. In a world where disruption is constant, organizations are no longer asking if they should automate—they are asking how to integrate automation at every level
- [Legacy Transformation — Reimagine & Retire Legacy Faster with Novitates and Pega Infinity ’25](https://novitatestech.com/legacy-transformation-reimagine-retire-legacy-faster-with-novitates-and-pega-infinity-25-2/) - Legacy Transformation — Reimagine & Retire Legacy Faster with Novitates and Pega Infinity ’25 Executive SummaryFor decades, enterprises have been shackled by legacy systems that drain budgets, slow innovation, and put digital transformation at risk. The cost of maintaining these systems—often 60–80% of IT spend—leaves little room for reinvention. The challenge is not just migrating
- [Telecom in the 5G Era – From Connectivity to Monetization](https://novitatestech.com/telecom-in-the-5g-era-from-connectivity-to-monetization/) - Telecom in the 5G Era — From Connectivity to Monetization IntroductionTelecom operators have invested billions rolling out 5G networks. Yet, for many, monetization remains elusive. Consumers now expect high-speed, reliable connectivity as a given—not a premium. To thrive, telcos must shift from being utilities to digital service enablers, leveraging AI, automation, and ecosystems to unlock
- [The Future of Insurance: AI, Automation, and Customer Trust](https://novitatestech.com/the-future-of-insurance-ai-automation-and-customer-trust/) - The Future of Insurance — AI, Automation, and Customer Trust IntroductionThe insurance industry is at a turning point. For decades, carriers have operated with risk models, underwriting, and claims systems built on legacy technologies. But customer expectations have shifted: people now want faster service, transparency, and personalization. Meanwhile, technology—especially artificial intelligence (AI), automation, and generative
- [Pega Infinity 25 Constellation - Advancing User Experience and Developer Efficiency](https://novitatestech.com/pega-infinity-25-constellation-advancing-user-experience-and-developer-efficiency/) - Pega Infinity 25 Constellation — Advancing User Experience and Developer Efficiency IntroductionPega Infinity 25 Constellation introduces a range of enhancements designed to improve usability, streamline development, and enhance the overall user experience. With smarter configuration options, modernized layouts, and improved localization, this release empowers developers to build applications faster and more efficiently while maintaining a consistent
- [Sales Automation — Power Every Seller with AI Guidance with Novitates and Pega Infinity ’25](https://novitatestech.com/sales-automation-power-every-seller-with-ai-guidance-with-novitates-and-pega-infinity-25/) - Sales Automation — Power Every Seller with AI Guidance with Novitates and Pega Infinity ’25 Executive SummarySales has always been about relationships, but in today’s complex environment, sellers are overwhelmed by data, tools, and administrative work. The solution lies in AI-guided selling, where every rep is empowered with the right insights, content, and next-best actions
- [Customer Service — Unlock End-to-End Agentic Self-Service with Novitates and Pega Infinity ’25](https://novitatestech.com/customer-service-unlock-end-to-end-agentic-self-service-with-novitates-and-pega-infinity-25/) - Customer Service — Unlock End-to-End Agentic Self-Service with Novitates and Pega Infinity ’25 Executive SummaryThe promise of customer self-service has often fallen short. Traditional chatbots deflect but rarely resolve. Customers end up frustrated, while service costs remain high. The next frontier is agentic self-service—AI-powered journeys that not only understand intent but complete tasks end-to-end with
- [Workflow Automation — Scale Agentic Ops with Confidence with Novitates and Pega Infinity ’25](https://novitatestech.com/legacy-transformation-reimagine-retire-legacy-faster-with-novitates-and-pega-infinity-25/) - Workflow Automation — Scale Agentic Ops with Confidence with Novitates and Pega Infinity ’25 Executive SummaryAutomation has long promised efficiency, but the rise of agentic AI—autonomous systems that plan, act, and learn—creates new opportunities and risks. Many enterprises are experimenting with AI agents, but research shows a worrying pattern: without governance, these projects fail to
- [Parse Excel for Validation and Display](https://novitatestech.com/parse-excel-for-validation-and-display/) - 01. Overview Problem Statement In Pega Constellation, we have OOTB control to upload single/multiple excel files which will be attached to the case by default. However, if we want to parse the excel file and loop through the records to validate or display on the UI we should be using OOTB activity pxParseExcelFile.However there is
- [Healthcare Transformation: From Admin Burden to Patient-First Operations](https://novitatestech.com/healthcare-transformation-from-admin-burden-to-patient-first-operations/) - Healthcare Transformation — From Admin Burden to Patient-First Operations IntroductionHealthcare systems globally are grappling with cost pressures, workforce burnout, and rising patient expectations. What was once seen as inevitable – long waits, repeated paperwork, disconnected care – is no longer acceptable. AI, automation, and a focus on patient experience are converging to provide new solutions.
- [Delivering Seamless Language Switching in Pega: The Switch Locale DX Component](https://novitatestech.com/delivering-seamless-language-switching-in-pega-the-switch-locale-dx-component/) - Delivering Seamless Language Switching in Pega — The Switch Locale DX Component Demonstration video Want to see it in action? Click the button above to watch a quick walkthrough. IntroductionIn today’s global digital ecosystem, enterprise applications must deliver smooth, intuitive multilingual experiences. For organizations using Pega Infinity, providing users a frictionless way to change language,
- [Banking Reinvented – Driving Compliance and Customer Growth with AI](https://novitatestech.com/banking-reinvented-driving-compliance-and-customer-growth-with-ai/) - Banking Reinvented — Driving Compliance and Customer Growth with AI IntroductionBanking has always been a trust business. Customers deposit their money with the belief it will be secure, regulators oversee institutions to ensure stability, and banks themselves must balance profitability with risk. Yet in 2025, the sector faces pressures that are reshaping its very foundation.
- [Smart Government – Building Digital States that Citizens Trust](https://novitatestech.com/smart-government-building-digital-states-that-citizens-trust/) - Smart Government — Building Digital States that Citizens Trust IntroductionGovernments are under immense pressure to deliver faster, smarter, and more transparent services. Citizens now expect the same digital-first experiences from their governments that they receive from Amazon, Netflix, or Uber. Yet, many public sector systems remain slow, opaque, and paper-driven.The opportunity? By embracing AI, automation,
- [Manufacturing 4.0 – Smart Factories and Resilience](https://novitatestech.com/manufacturing-4-0-smart-factories-and-resilience/) - Manufacturing 4.0 — Smart Factories and Resilience IntroductionThe manufacturing sector is being reshaped by global disruptions, from supply chain shocks to labor shortages. At the same time, Industry 4.0 technologies—AI, IoT, automation, and digital twins—are redefining the way factories operate.Manufacturers who embrace the shift to “smart factories” are gaining resilience, efficiency, and competitive advantage. Those
- [The Future of Commerce Cloud-Intelligent Automation as the New Differentiator](https://novitatestech.com/the-future-of-commerce-cloud-intelligent-automation-as-the-new-differentiator/) - The Future of Commerce Cloud — Intelligent Automation as the New Differentiator Introduction:Commerce Is No Longer Won at the StorefrontOver the last decade, commerce innovation has been dominated by front-end improvements—modern storefronts, smoother UX, faster checkouts, and personalized recommendations. From a customer’s perspective, buying has never been easier. Yet, behind the scenes, enterprise commerce tells
- [Commerce Cloud at a Tipping Point: Why Intelligent Orchestration Is Redefining Enterprise Commerce](https://novitatestech.com/commerce-cloud-at-a-tipping-point-why-intelligent-orchestration-is-redefining-enterprise-commerce/) - Commerce Cloud at a Tipping Point — Why Intelligent Orchestration Is Redefining Enterprise Commerce By Novitates | Internal Knowledge PerspectiveCommerce Cloud Growth Is Exploding—but So Are Operational FailuresEnterprise commerce has entered a paradoxical phase.On one hand, the global Commerce Cloud market is growing at an unprecedented pace, projected to reach USD 70+ billion by 2030,
- [Commerce at Scale: How Cloud Platforms Are Redefining Enterprise Operations](https://novitatestech.com/commerce-at-scale-how-cloud-platforms-are-redefining-enterprise-operations/) - Commerce at Scale — How Cloud Platforms Are Redefining Enterprise Operations The Commerce Cloud market is entering a decisive growth phase. Valued at approximately $26.8 billion in 2025, it is projected to surge to $165.9 billion by 2035, growing at a CAGR of nearly 20%. This rapid expansion reflects a fundamental shift in how enterprises
- [Cloud Commerce at Global Reach: Why Enterprises Are Turning to Pega](https://novitatestech.com/cloud-commerce-at-global-reach-why-enterprises-are-turning-to-pega/) - Cloud Commerce at Global Reach— Why Enterprises Are Turning to Pega Commerce today is no longer just about storefronts and checkout flows. For large enterprises, the real complexity — and opportunity — lies behind the scenes: order orchestration, ERP synchronization, exception handling, and real-time decisioning at scale. As commerce ecosystems grow more interconnected and volatile,
- [Cloud Commerce in the Age of : Real-Time Customer Engagement](https://novitatestech.com/cloud-commerce-in-the-age-of-real-time-customer-engagement/) - Discover how real-time cloud commerce is transforming customer engagement with AI, automation, and intelligent orchestration. Learn how enterprises deliver seamless omnichannel experiences.
- [How AI and Automation Are Reshaping Enterprise Commerce Platforms](https://novitatestech.com/how-ai-and-automation-are-reshaping-enterprise-commerce-platforms/) - Discover how AI and automation transform enterprise commerce with personalisation, predictive insights, and scalable solutions to improve customer experience.
- [The Shift from Transactional Commerce to Experience-Driven Commerce](https://novitatestech.com/the-shift-from-transactional-commerce-to-experience-driven-commerce/) - Learn how enterprises shift from transactional to experience-driven commerce using AI, cloud, and personalisation to boost engagement, loyalty, and growth.
- [The Hidden Cost of Fragmented Commerce](https://novitatestech.com/the-hidden-cost-of-fragmented-commerce/) - Fragmented commerce creates operational silos, data gaps, and inefficiencies. Discover the hidden costs and how unified platforms improve enterprise growth.
- [Intelligent Risk. Real-Time Control. The Pega Blueprint for Financial Institutions](https://novitatestech.com/intelligent-risk-real-time-control-the-pega-blueprint-for-financial-institutions/) - Intelligent Risk. Real — Time Control. The Pega Blueprint for Financial Institutions When you’re monitoring billions in credit exposure, visibility isn’t optional.It’s critical.One of the largest US brokerage firms needed a centralized credit risk management platform. Manual processes and scattered systems simply couldn’t support growth.The Pega-Driven TransformationUsing Pega:80% straight-through processing implemented25K cases processed per weekOver
- [Healthcare at Digital Speed — How Pega Drives 99% Faster Time-to-Market](https://novitatestech.com/healthcare-at-digital-speed-how-pega-drives-99-faster-time-to-market/) - Healthcare at Digital Speed — How Pega Drives 99% Faster Time-to-Market Healthcare communication sounds simple.Until you’re managing:Millions of membersMultiple constituent groupsDynamic regulatory changesMulti-channel outreachA leading group hospitalization provider needed to manage letters sent periodically to a vast customer network.Manual updates meant delays. IT bottlenecks meant cost escalation.The Digital RebuildWith a Pega-powered enterprise communication platform:Business users
- [Claims Without Complexity — Reinventing Insurance with Unified Pega Workflows](https://novitatestech.com/claims-without-complexity-reinventing-insurance-with-unified-pega-workflows/) - Claims Without Complexity — Reinventing Insurance with Unified Pega Workflows In insurance, trust is built at the moment of claim.But what happens when claims processing depends on:Multiple mid-office systemsRegional variationsManual reconciliationDuplicate data captureComplexity slows decisions. And delays damage reputation.A global insurer faced exactly this challenge — fragmented claims infrastructure across geographies.The Strategic ShiftBy deploying a
- [From Order Chaos to Revenue Velocity — How Pega Transforms Telecom Operations](https://novitatestech.com/from-order-chaos-to-revenue-velocity-how-pega-transforms-telecom-operations/) - From Order Chaos to Revenue Velocity — How Pega Transforms Telecom Operations In telecom, speed isn’t a luxury. It’s survival. Customers expect instant activation. Enterprises expect seamless B2B onboarding. And internal teams expect clarity across systems that were never designed to work together. Yet many telecom providers still struggle with: Order fallouts SLA leakage Manual
- [Leveraging the pyRefreshData Extension Point for Pega Constellation Refresh Requests.](https://novitatestech.com/leveraging-the-pyrefreshdata-extension-point-for-pega-constellation-refresh-requests/) - IntroductionIn Pega Constellation, a refresh request triggers the execution of business logic and updates the case data based on the input from UI. This updated case data is then returned as a JSON response. However, in certain scenarios, additional processing may be required to update specific fields that are not updated/committed to the case but
- [Essential Software Installation Guide for Publishing Components in Pega Constellation](https://novitatestech.com/essential-software-installation-guide-for-publishing-components-in-pega-constellation/) - IntroductionPublishing custom components in Pega Constellation requires installing and configuring several software tools. This guide provides a step-by-step approach to setting up the required environment efficiently.1. Install Node.jsNode.js includes both Node and npm (Node Package Manager) executables.Download and install Node.js from: Node.js DownloadAfter installation, restart your machine.2. Install Visual Studio CodeDownload and install Visual Studio
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- [Streamlining Insurance Claim Processing with a Unified Platform](https://novitatestech.com/streamlining-insurance-claim-processing-with-a-unified-platform/) - Streamlining Insurance Claim Processing with a Unified Platform Background:A leading insurance provider faced significant challenges in their claim processing workflow due to scattered data across multiple legacy systems. Claim handlers had to navigate through various disconnected applications for agents, end-users, and call centres, creating inefficiencies and extended processing times. To overcome these issues, the organisation
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- [Transforming Insurance Operations: Faster Product Onboarding and Precise Premium Calculation with a Custom Framework](https://novitatestech.com/transforming-insurance-operations-faster-product-onboarding-and-precise-premium-calculation-with-a-custom-framework/) - Transforming Insurance Operations: Faster Product Onboarding and Precise Premium Calculation with a Custom Framework Background:A leading global insurance provider faced significant challenges in onboarding new motor and life insurance products swiftly and efficiently. Their existing systems required extensive manual configuration, delaying market entry and reducing their ability to adapt to evolving customer needs. To overcome
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- [Scaling Success in the Cloud: Discover Pega's Secure, Agile Cloud Platform](https://novitatestech.com/scaling-success-in-the-cloud-discover-pegas-secure-agile-cloud-platform/) - Scaling Success in the Cloud: Discover Pega's Secure, Agile Cloud Platform In an increasingly digital world, businesses are moving to cloud platforms to achieve scalability, flexibility, and cost efficiency. However, this transition comes with challenges, particularly around security and operational management. Pega Cloud is designed to address these challenges, offering enterprises a reliable, secure, and
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- [The Rise of Generative AI: Transforming Industries](https://novitatestech.com/the-rise-of-generative-ai-transforming-industries/) - The Rise of Generative AI: Transforming Industries In the rapidly evolving digital landscape, Generative AI is emerging as a key player, revolutionizing industries by enabling machines to generate text, images, music, and even code autonomously. It’s reshaping industries such as healthcare, finance, entertainment, and more by offering unprecedented efficiency, creativity, and innovation. From automating content
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- [Securing the Future: Cybersecurity, Rust, and DevSecOps in Software Development](https://novitatestech.com/securing-the-future-cybersecurity-rust-and-devsecops-in-software-development/) - Securing the Future: Cybersecurity, Rust, and DevSecOps in Software Development As the software development landscape evolves, so do the challenges and solutions within the industry. Delve into three crucial trends that are shaping the future of software development: cybersecurity, the rise of Rust, and the integration of DevSecOps.Market Growth and TrendsThe software development market is
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- [Embracing the Future: How Process Mining is Shaping Digital Transformation](https://novitatestech.com/embracing-the-future-how-process-mining-is-shaping-digital-transformation/) - Embracing the Future: How Process Mining is Shaping Digital Transformation In the ever-evolving digital landscape, businesses are constantly seeking ways to enhance efficiency, cut costs, and gain a competitive edge. Process mining is emerging as a game-changing technology, empowering organizations to analyse event logs from their IT systems to uncover inefficiencies, streamline processes, and make
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- [The Drowning Inbox: How Correspondence Management Systems Can Save Your Business](https://novitatestech.com/the-drowning-inbox-how-correspondence-management-systems-can-save-your-business/) - The Drowning Inbox: How Correspondence Management Systems Can Save Your Business The digital age has brought a tidal wave of communication. With email use booming (an estimated 333 billion emails sent and received daily worldwide in 2022, projected to rise to 392.5 billion by 2026 [1]), businesses are struggling to stay afloat in a sea
- [Transforming Software Development: The Power of AI, Low-Code, and Cloud Computing](https://novitatestech.com/transforming-software-development-the-power-of-ai-low-code-and-cloud-computing/) - Transforming Software Development: The Power of AI, Low-Code, and Cloud Computing The software development landscape is evolving at an unprecedented pace. As we look towards 2024 and 2025, several key trends are poised to redefine how we create, deploy, and manage software. Explore three transformative trends: AI adoption, low-code/no-code development, and the surge in cloud
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- [How Automation Can Revolutionize Government Customer Service?](https://novitatestech.com/how-automation-can-revolutionize-government-customer-service-2/) - How Automation Can Revolutionize Government Customer Service? The relationship between citizens and their governments has traditionally been one of necessity rather than satisfaction. A recent Accenture report found that more than half of respondents (53%) consider accessing public services frustrating [1]. This frustration stems from complex processes, long wait times, and a lack of user-friendly
- [Why AI-powered Chatbots Are the Future of Customer Experience (CX)](https://novitatestech.com/how-automation-can-revolutionize-government-customer-service/) - In the ever-evolving landscape of customer experience (CX), businesses are constantly seeking innovative ways to engage with their audience, address their needs efficiently, and ultimately, drive growth.
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- [How Automation is Revolutionizing the Insurance Claims Process](https://novitatestech.com/how-automation-is-revolutionizing-the-insurance-claims-process/) - How Automation is Revolutionizing the Insurance Claims Process The insurance industry faces a challenge. Consumer confidence is dwindling, with a significant portion 42% of global insurance customers expressing doubts about their providers[1]. This lack of faith often stems from a frustrating claims experience – a process riddled with delays, excessive paperwork, and a general sense
- [Data Breaches on the Rise: How IT Consulting Can Secure Your APIs and Save You Millions](https://novitatestech.com/data-breaches-on-the-rise-how-it-consulting-can-secure-your-apis-and-save-you-millions/) - Data Breaches on the Rise: How IT Consulting Can Secure Your APIs and Save You Millions The digital landscape is evolving at a breakneck pace. Businesses are rapidly adopting cloud-based applications and leveraging APIs (Application Programming Interfaces) to connect them. This interconnectedness fuels innovation and agility, but it also creates a significant security challenge.Here’s a
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- [Unlocking Business Potential with IT Consulting Services](https://novitatestech.com/unlocking-business-potential-with-it-consulting-services/) - Unlocking Business Potential with IT Consulting Services In today’s rapidly evolving digital landscape, businesses face unprecedented challenges and opportunities. The integration of technology into every aspect of business operations has become imperative for staying competitive and ensuring growth. However, navigating this complex terrain requires expertise and strategic guidance. This is where IT consulting services play
- [The Race for Generative AI Dominance](https://novitatestech.com/the-race-for-generative-ai-dominance/) - The Race for Generative AI Dominance In the fast-paced world of artificial intelligence (AI), competition is fierce as tech giants race to commercialize cutting-edge technology. Google, Microsoft, and other players are pushing boundaries with their latest generative AI systems and partnerships, aiming to revolutionize various industries.Google’s Gemini UnleashedGoogle is set to launch Gemini, its latest
- [Unveiling the Dynamics of the Telecom Industry: A Journey into Connectivity](https://novitatestech.com/unveiling-the-dynamics-of-the-telecom-industry-a-journey-into-connectivity/) - Unveiling the Dynamics of the Telecom Industry:A Journey into Connectivity In an age where connectivity is paramount, the telecom industry stands at the forefront, facilitating the exchange of information across the globe. With advancements in technology and shifting consumer demands, the telecom sector has witnessed remarkable growth and transformation in recent years.According to recent data
- [Artificial Intelligence -driven chatbots and virtual assistants : Revolutionizing Customer Experience in 2024](https://novitatestech.com/artificial-intelligence-ai-driven-chatbots-and-virtual-assistants-revolutionizing-customer-experience-in-2024/) - In the digital landscape of 2024, Artificial Intelligence (AI)-driven chatbots and virtual assistants have become a game-changer for businesses, revolutionizing customer experience and shaping the way we interact with technology. These intelligent systems leverage cutting-edge AI algorithms and natural language processing to seamlessly engage with customers, understand their needs, and provide instant assistance. Let’s explore
- [From Doc to Wow – Riding the Wave of Intelligent Document Processing!"](https://novitatestech.com/from-doc-to-wow-riding-the-wave-of-intelligent-document-processing/) - The global Intelligent Document Processing (IDP) market is currently experiencing a significant surge, demonstrating an impressive Compound Annual Growth Rate (CAGR) of 37.5%. A recent study by MarketsandMarkets projects the IDP market to reach a substantial value of $5.2 billion by 2027, a noteworthy increase from $1.1 billion in 2022. The market size report reveals
- [Navigating the Digital Landscape: The Crucial Role of Application Maintenance and Upgrades in 2024](https://novitatestech.com/navigating-the-digital-landscape-the-crucial-role-of-application-maintenance-and-upgrades-in-2024/) - In an era dominated by rapid technological advancements and digital transformation, the importance of robust and up-to-date applications cannot be overstated. Businesses and organizations worldwide are increasingly reliant on software applications to streamline processes, enhance productivity, and stay competitive in a dynamic market. However, the journey doesn’t end with the development and deployment of applications;
- [India's Technological Renaissance: Unveiling the Journey of Growth, Resilience, and Innovation](https://novitatestech.com/indias-technological-renaissance-unveiling-the-journey-of-growth-resilience-and-innovation/) - India's Technological Renaissance:Unveiling the Journey of Growth, Resilience,and Innovation In the ever-evolving tapestry of India’s technological landscape, a remarkable story of growth, resilience, and innovation is unfolding. It goes beyond mere numbers and projections, for it encapsulates the spirit of a nation embracing the transformative power of technology, forging a future where the digital revolution
- [Empowering Tomorrow: Navigating the Synergy of AI and Automation in the Global Workplace](https://novitatestech.com/empowering-tomorrow-navigating-the-synergy-of-ai-and-automation-in-the-global-workplace/) - Empowering Tomorrow: Navigating the Synergy of AI and Automation in the Global Workplace The world of work and technology is currently going through an exciting transformation brought about by the combination of artificial intelligence (AI) and automation. These two forces are reshaping our professional landscape, breaking generational barriers, and unlocking immense potential.Let’s take a closer
- [Navigating the AI Horizon: Insights, Collaboration, and Innovation in the Era of Transformative Intelligence](https://novitatestech.com/navigating-the-ai-horizon-insights-collaboration-and-innovation-in-the-era-of-transformative-intelligence/) - Navigating the AI Horizon:Insights, Collaboration, and Innovation in the Era of Transformative Intelligence In the ever-evolving world of artificial intelligence (AI), it’s fascinating to witness the changes taking place in the boardrooms of companies. Recently, a report by Forrester [^1] revealed that 12% of companies with a solid AI strategy now boast a Chief AI

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- [Home](https://novitatestech.com/) - Novitates is a Pega Authorized Partner delivering IT consulting, automation, and digital transformation for Banking, Insurance, Telecom, and Healthcare. Talk to our experts today.
- [About us](https://novitatestech.com/about-us/) - Founded in 2018 by Pega experts, Novitates Technology Solutions delivers intelligent automation and Pega platform solutions across 25+ global enterprise projects. Learn our story.
- [Blogs](https://novitatestech.com/blogs/) - Insights on Pega platform, AI automation, digital transformation, cloud computing, and industry innovation from Novitates' certified experts. New posts every week.
- [Career](https://novitatestech.com/career/) - Career Open Position Pega Developer By Novitatestech Gurgaon View Senior Pega Developer By Novitatestech Gurgaon View Pega Marketing or Decisioning Consultant By Novitatestech Pune or Bangalore View Pega Technology Resources By Novitatestech Gurgaon View Pega Certified Senior System Architect By Novitatestech Gurgaon View Pega Certified Senior System Architect By Novitatestech Hyderabad View Why Should You
- [Pega Developer](https://novitatestech.com/pega-developer/) - Open Position Pega Developer Gurgaon 1 Position Job Type : Permanent Work Mode: Work from Office only Job Description We are seeking a skilled and motivated Pega Developer (2–5 years’ experience) to join our dynamic team. The ideal candidate should have hands-on experience in designing and developing Pega applications and possess strong fundamentals in Pega
- [ Commerce Cloud](https://novitatestech.com/commerce-cloud/) - Novitates Commerce Cloud: composable, Pega-powered enterprise commerce built for scale. Modular design, deep automation, and real-time customer engagement. Join our webinar.
- [Maintenance & Upgrades](https://novitatestech.com/maintenance-upgrades/) - Reliable Application Upgrades Ensure seamless operations with top-notch maintenance and updates. Upgrade Your Operations About Application maintenance and upgrade services ensure enterprise software remains stable, secure, and current — covering bug fixes, performance tuning, platform version upgrades, and ongoing technical support.In today’s fast-paced business environment, application maintenance and upgrades are essential to maintaining optimal performance
- [Document Processing Automation](https://novitatestech.com/document-processing-automation/) - Streamline Document Management Automate unstructured documents with OCR-based technology. Streamline With Us About Document processing automation (DPA) is the use of OCR, AI, and workflow technology to automatically extract, classify, validate, and route data from unstructured documents — eliminating manual data entry.Welcome to Novitates Tech, your partner in harnessing the power of automation to transform
- [Process Mining](https://novitatestech.com/process-mining/) - Uncover Insights and Optimize Your Operations with Advanced Algorithms Get In Touch About Process mining is the analytical technique of using event log data from enterprise systems to visualise, analyse, and improve how business processes actually run — revealing inefficiencies invisible to traditional analysis.Welcome to Novitates Tech, where we empower businesses with cutting-edge Process Mining
- [Chatbot & Virtual Assistant](https://novitatestech.com/chatbot-virtual-assistant/) - Elevate Customer Engagement with Our Premier Chatbot & Virtual Assistant Solutions. As a Leading Chatbot & Virtual Assistant Company, we specialize in crafting intelligent, user-friendly AI solutions tailored to your business needs. Explore our innovative services today!
- [Automation Consulting](https://novitatestech.com/automation-consulting/) - Identify, prioritize, and automate your enterprise processes with Novitates. Pega-certified automation consultants helping Banking, Insurance & Telecom reduce operational costs.
- [Application Development](https://novitatestech.com/application-development/) - End-to-End Application Excellence From development to maintenance, we deliver seamless app solutions. Build With Us About End-to-end application development is the practice of designing, building, testing, deploying, and maintaining software applications across the complete delivery lifecycle — from requirements to production.Welcome to Novitates Tech, your partner in delivering end-to-end application development services that encompass the
- [IT Consulting](https://novitatestech.com/it-consulting/) - Navigate digital complexity with Novitates IT Consulting. We assess, strategize, and implement Pega-powered solutions that drive measurable business outcomes. Get started today.
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- [News](https://novitatestech.com/news/) - News June 18, 2024 Novitates at PegaWorld iNspire 2024: Innovating the Future of AI Read More May 24, 2024 NOVITATES: Transforming the Digital Futures of Industries Read More 06Apr The Human-AI Partnership: Why BFSI’s Best Customer Service… Read more 20Mar Agentic AI in Banking Customer Service: From 23%… Read more 16Mar The Hidden Cost of
- [Success Stories](https://novitatestech.com/success-stories/) - See how Novitates has transformed insurance, banking, and healthcare operations for enterprise clients including Amicorp and IFFCO Tokio General Insurance.
- [Novinsights](https://novitatestech.com/novinsights/) - Novinsights 09Oct Parse Excel for Validation and Display Read more 25Sep Localization in Custom DX Component Read more 24Jul Subclass-based Case Creation with Unique Prefix in Pega… Read more 16Jul Custom DX Components Store Read more 20Jun Creating and Displaying Insights from External and Internal… Read more 12Jun Tooltips and Calculated Fields in Pega Constellation:
- [NovaVerse Your Universe of Enterprise Agents](https://novitatestech.com/novaverse/) - Meet NovaVerse — Novitates' ecosystem of Pega-powered AI agents including CLaiMX (claims), KBDI (knowledge), and SocX (security). Explore goal-oriented enterprise AI today.
- [Correspondence Management](https://novitatestech.com/correspondence-management/) - Revolutionize Communication Management Reduce setup times, simplify maintenance, and configure with ease using our minimalist code approach. Optimize Correspondence Now About Novitates Tech proudly presents the Correspondence Management Application—a transformative solution designed to revolutionize the way your organization manages emails and letters. Say goodbye to cumbersome setup processes, intricate maintenance routines, and complex code configurations.
- [Enhanced Authentication](https://novitatestech.com/enhanced-authentication/) - Strengthen Security, Simplify Access Implement MFA via SMS and email to enhance security without compromising user convenience. Secure Your Systems Today About Novitates Tech introduces the “Enhanced Authentication” component, a cutting-edge solution designed to bolster security measures for organizations utilizing PEGA as their Identity Provider (IDP). With this component, we empower businesses to implement robust
- [Analytics Made Simple](https://novitatestech.com/analytics-made-simple/) - Innovative Solutions for a Better Tomorrow Discover how our analytics, authentication, and correspondence solutions can transform your organization with faster processes and smarter tools. Explore Our Solutions About Novitates Tech proudly presents “Analytics Made Simple,” an innovative architecture pattern designed to revolutionize the way organizations extract, analyze, and utilize data insights. Our solution empowers businesses
- [Healthcare](https://novitatestech.com/healthcare/) - Revolutionizing Healthcare with Innovation Improve patient care and streamline operations with our advanced healthcare solutions. Transform Healthcare Today Healthcare Claims Management Made Seamless Our cutting-edge claims management system simplifies the intricate process of handling healthcare claims. With streamlined workflows and automation, we ensure faster claim processing, reduced errors, and improved transparency, resulting in enhanced operational
- [Government](https://novitatestech.com/government/) - Digitizing Government Services Deliver efficient and transparent services with cutting-edge digital solutions for governments. Modernize Governance Now Government License Issuance and Renewal Simplify the complex task of license issuance and renewal with our advanced software solutions. Whether it's professional licenses, drivers' licenses, vehicle registrations, fishing and hunting licenses, business licenses, or educational licenses, our platform
- [Hospitality](https://novitatestech.com/hospitality/) - Redefining Hospitality Experiences Enhance guest experiences and operational efficiency with smart hospitality solutions. Elevate Hospitality Now Hospitality Property Management System Efficiently manage your properties and operations with our comprehensive Property Management System:Reservation Management: Streamline the reservation process, ensuring accuracy and real-time availability updates.Front Desk Operations: Optimize guest check-in, check-out, and room assignment procedures for a
- [Telecom](https://novitatestech.com/telecom/) - Driving Telecom Innovation Enable seamless connectivity and operational efficiency with our telecom-specific solutions. Transform Telecom Today Telecom Customer Relationship Management Enhance customer experiences and build lasting relationships with our comprehensive CRM solutions:360-Degree View: Gain a holistic view of customer interactions, preferences, and history to provide personalized services.Multi-Channel Engagement: Seamlessly engage with customers across various channels,
- [Insurance](https://novitatestech.com/insurance/) - Smart Solutions for Insurance Excellence Streamline processes, reduce risks, and enhance customer experiences with advanced insurance technologies. Discover Insurance Innovation Insurance Policy Management Efficiently manage and administer insurance policies with our advanced policy management solutions. Our offerings enable you to streamline policy issuance, updates, renewals, and compliance tracking, resulting in smoother operations and improved customer
- [Banking](https://novitatestech.com/banking/) - Transforming Banking with Technology Deliver secure, innovative, and scalable solutions tailored to modern banking needs. Revolutionize Banking Now Banking Core Banking Services Experience seamless core banking operations that drive efficiency and customer satisfaction:Account Management: Simplify account creation, management, and updates with our intuitive solutions.Funds Transfer: Facilitate secure and swift funds transfers across various channels, ensuring
- [Webinar](https://novitatestech.com/webinar/) - The Next Chapter of Commerce Is Being Written in the Cloud Join Novitates and Pega for an exclusive webinar exploring how cloud-native commerce is reshaping enterprise growth, agility, and customer experience. Join Webinar The Next Chapter of Commerce Is Being Written in the Cloud Join Novitates and Pega for an exclusive webinar exploring how cloud-native
- [Insights](https://novitatestech.com/insights/) - Insights The Human-AI Partnership: Why BFSI’s Best Customer Service Model Is ‘Digital First, Not Digital Only’ • April 6, 2026 Agentic AI in Banking Customer Service: From 23% Scaling Today to Industry Standard by 2027 • March 20, 2026 The Hidden Cost of Fragmented Commerce • March 16, 2026 The $15 Trillion Shift: How AI
- [Senior Pega Developer](https://novitatestech.com/senior-pega-developer/) - Open Position Senior Pega Developer Gurgaon 1 Position Job Description We are looking for an experienced and detail-oriented Senior Pega Developer to join our growing team. The ideal candidate will have a strong technical background in designing and implementing Pega-based solutions, with expertise in integrations, performance tuning, and application security. If you are certified, skilled
- [Pega Marketing or Decisioning Consultant](https://novitatestech.com/pega-marketing-or-decisioning-consultant/) - Open Position Pega Marketing or Decisioning Consultant Pune or Bangalore 1 Position Job Description We are looking for a skilled and proactive Pega Marketing/Decisioning Consultant to join our growing team. This role demands a strong technical foundation in Pega Marketing and Decisioning, along with hands-on experience in Unix/Linux environments and SQL. If you’re certified, driven,
- [Pega Certified Senior System Architect (HYD)](https://novitatestech.com/pega-certified-senior-system-architect-hyd/) - Open Position Pega Certified Senior System Architect Hyderabad 2 Positions Job Description Mastery in integration strategies (SOAP & REST) Proficiency in Case Management and Decisioning rules Experience with Background Processing like Job Scheduler, Kafka, and more Strong understanding of Pega PRPC versions 7.x to 8.x Familiarity with React JS, Java, JSP, XML, HTML5, JavaScript, CSS,
- [Pega Certified Senior System Architect](https://novitatestech.com/pega-certified-senior-system-architect/) - Open Position Pega Certified Senior System Architect Gurgaon 2 Positions Job Description Mastery in integration strategies (SOAP & REST) Proficiency in Case Management and Decisioning rules Experience with Background Processing like Job Scheduler, Kafka, and more Strong understanding of Pega PRPC versions 7.x to 8.x Familiarity with React JS, Java, JSP, XML, HTML5, JavaScript, CSS,
- [Career Details](https://novitatestech.com/career-details/) - Open Position Pega Technology Resources Gurgaon 4+ years Experience 4 Positions Job Description Designing and Implementing PEGA application/framework based solutions. 4+ years of Pega developer experience. Must have designed and developed at least 2 projects on Pega 7.2/7.3 platform. Must have Pega CSSA Certification. Expertise on various integration technologies like SOAP, REST, MQ, TCP, HTTP.

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