The Data-Driven Commerce Enterprise: How Real-Time Analytics Creates Compounding Competitive Advantage
The Data-Driven Commerce Enterprise : How Real-Time Analytics Creates Compounding Competitive Advantage The gap between data-driven commerce enterprises and analytics-laggards is one of the most consistently documented in research. Organisations with higher AI investment in operations report revenue growth 61% greater than their peers. (Source: IBM, cited in Salesmate, 2025) McKinsey’s research on AI performance […]
KYC in 4 Minutes: How AI Is Ending the 5-Day BFSI Onboarding Ordeal
AI KYC in BFSI : How AI Is Ending the 5-Day BFSI Onboarding Ordeal In 2019, completing KYC for a new bank account took an average of 24 business days at large global institutions. By 2025, digital-native banks were completing the same process in under 5 minutes. The gap between legacy and digital-first onboarding has […]
AI-Native Commerce: How Predictive Intelligence Is Replacing Reactive Fulfilment
AI-Native Commerce : How Predictive Intelligence Is Replacing Reactive Fulfilment The commerce operations model of 2025 is fundamentally reactive: inventory is replenished after stock levels drop; pricing is adjusted after market analysis; fulfilment is routed after order placement; customer outreach happens after satisfaction scores decline. Every step in this model is a response to an […]
B2B Commerce in 2028: When 90% of Procurement Goes Through AI Agents, Where Will You Be?
B2B Commerce in 2028 : When 90% of Procurement Goes Through AI Agents, Where Will You Be? The Gartner prediction that defines B2B commerce strategy for the next three years: by 2028, 90% of B2B buying will be AI agent intermediated, pushing over $15 trillion of B2B spend through AI agent exchanges. (Source: Gartner, October […]
Novitates at the Pega Partner Summit 2025 — Building Stronger Alliances in Singapore
Novitates at the Pega Partner Summit 2025 : Building Stronger Alliances in Singapore The Pega ecosystem came alive at the Pega Partner Summit 2025 in Singapore— and Novitates was proud to be a part of it. Hosted by Pegasystems for its regional partner community across Asia, thesummit brought together Pega executives, partner leaders, and solution […]
Why 30% of Fortune 500 Companies Will Offer Service Through a Single AI Channel by 2028 — And What BFSI Must Do Now
Why 30% of Fortune 500 Companies Will Offer Service Through a Single AI Channel by 2028 — And What BFSI Must Do Now A striking Gartner prediction is forcing BFSI leaders to rethink their channel strategies from first principles: by 2028, 30% of Fortune 500 companies will offer customer service through only a single, AI-enabled […]
The Future of Insurance: AI, Automation, and Customer Trust
The Future of Insurance— AI, Automation, and Customer Trust Introduction The insurance industry is at a turning point. For decades, carriers have operated with risk models, underwriting, and claims systems built on legacy technologies. But customer expectations have shifted: people now want faster service, transparency, and personalization. Meanwhile, technology—especially artificial intelligence (AI), automation, and generative […]
Parse Excel for Validation and Display
01. Overview Problem Statement In Pega Constellation, we have OOTB control to upload single/multiple excel files which will be attached to the case by default. However, if we want to parse the excel file and loop through the records to validate or display on the UI we should be using OOTB activity pxParseExcelFile. However there […]
The Automation Advantage: Harnessing AI, RPA, and Smart Systems for the Future of Work
The Automation Advantage: Harnessing AI, RPA, and Smart Systems for the Future of Work Automation has moved from being an operational efficiency tool to becoming the engine of enterprise transformation. In a world where disruption is constant, organizations are no longer asking if they should automate—they are asking how to integrate automation at every level […]
AIaaS: The Scalable Future of Enterprise AI
AIaaS: The Scalable Future of Enterprise AI Artificial Intelligence has moved from experimentation to execution—and enterprises can no longer afford slow, siloed, or resource-intensive AI deployments. That’s where AI-as-a-Service (AIaaS) is changing the game. With AIaaS, organizations can leverage cutting-edge AI capabilities—such as GenAI, natural language processing, computer vision, and intelligent automation—without having to build […]
