Legacy Modernization with GenAI: How Pega’s GenAI Blueprint Transforms Technical Debt into Enterprise Agility
Legacy Modernization with GenAI: How Pega’s GenAI Blueprint Transforms Technical Debt into Enterprise Agility Legacy systems are the workhorses of enterprise IT have powered critical operations for decades. But today, they’re often the biggest bottlenecks to agility, scalability, and innovation. From COBOL-based applications to siloed data architectures, the burden of technical debt has never been […]
Voice AI & Customer Service Simulation: Redefining Enterprise Support with Conversational Intelligence
Voice AI & Customer Service Simulation: Redefining Enterprise Support with Conversational Intelligence As enterprises move toward intelligent automation, one area witnessing a radical shift is customer service. Traditional support channels are evolving into intelligent, real-time conversational experiences powered by Voice AI and simulation technologies. From handling thousands of customer queries simultaneously to training both humans […]
Agentic Process Fabric: Weaving AI Agents into the Core of Enterprise Operations
Agentic Process Fabric: Weaving AI Agents into the Core of Enterprise Operations Enterprise AI is evolving rapidly—from isolated use cases to intelligent ecosystems powered by goal-driven agents. The next leap in this journey is the emergence of the Agentic Process Fabric: a new architectural paradigm that empowers AI agents to operate collaboratively across applications, systems, […]
Subclass-based Case Creation with Unique Prefix in Pega Constellation
As enterprise applications scale, it’s common to manage different types of work under a unified case architecture while still requiring distinct behavior for routing, reporting, or identifier conventions. Pega Constellation supports this need through subclass-based case instantiation — allowing developers to create work objects in specialized subclasses while retaining a centralized case design in the […]
The Future of Enterprise AI is Agentic: Transparent, Auditable, and Fast
The Future of Enterprise AI is Agentic: Transparent, Auditable, and Fast Enterprise AI is evolving beyond predictive analytics and task automation into something far more transformative, Agentic AI. Unlike traditional AI systems that rely heavily on human prompting, Agentic AI systems are autonomous agents capable of setting goals, reasoning through tasks, making decisions, and interacting […]
Custom DX Components Store
While Pega Constellation offers a powerful, model-driven UI framework with a growing suite of components, there are times when specific business needs or user experience expectations call for something more tailored. In such cases, custom DX components can help bridge that gap—especially when your team includes seasoned React developers who are comfortable building modular, reusable […]
The AI-Cloud Convergence: Accelerating Digital Transformation at Scale
The AI-Cloud Convergence: Accelerating Digital Transformation at Scale As enterprises scale their digital journeys, the convergence of AI and Cloud technologies is emerging as a powerful force for transformation. Individually, both technologies drive efficiency, agility, and innovation. Together, they reshape the very foundation of enterprise operations, enabling intelligent, adaptive, and scalable systems that continuously learn […]
Transforming Healthcare: The Impact of AI on Patient Outcomes and Operational Efficiency
Transforming Healthcare: The Impact of AI on Patient Outcomes and Operational Efficiency Artificial Intelligence (AI) is transforming healthcare from a reactive, treatment-centric model into a predictive, personalized, and preventive ecosystem. As global healthcare systems grapple with rising costs, workforce shortages, and increasing patient expectations, AI emerges as a powerful tool to enhance diagnostics, streamline operations, […]
Beyond Bots: How AI and Automation Are Shaping the Future of Intelligent Enterprises
Beyond Bots: How AI and Automation Are Shaping the Future of Intelligent Enterprises The lines between artificial intelligence and automation are blurring—and that’s a good thing. As modern enterprises pursue speed, accuracy, and scalability, they’re increasingly turning to the combined power of AI and automation to build intelligent systems that go beyond basic task execution. […]
Creating and Displaying Insights from External and Internal Data on Landing Pages in Pega
Introduction In Pega Constellation, Insights allow users to extract meaningful information from internal and external data and visualize it on Landing Pages. Whether you’re working with OOTB data pages, joined tables, or external REST data sources, this article guides you through all supported approaches, limitations, and workarounds to build insights in Pega 24.2.1. Showing Insights […]
